by CSM-Shield-WSI | Dec 6, 2024 | Interviews
Name: Tony Reyes Role: CSM II Company: DealerOn Hybrid or Remote: Remote Location: Houston, TX LinkedIn Tasneem: I met up virtually with Tony to learn about his journey and how he found his calling as a CSM. Let’s dive in and learn more! Q: Tell us about your...
by CSM-Shield-WSI | Dec 6, 2024 | Interviews
When going into a Customer Success Manager interview process, you want to be well prepared by understanding common interview questions that candidates get asked and how to approach the answers to top questions. Interviews are never easy, but by doing your homework,...
by CSM-Shield-WSI | Dec 6, 2024 | Interviews
Name: Omar Garada Role: Strategic Customer Success Manager Company: Samsara Hybrid or Remote: Fully remote Location: Washington, DC LinkedIn Profile Tasneem: I had the opportunity to chat with Omar and get to learn more about his career journey from Consultant to CSM....
by CSM-Shield-WSI | Dec 6, 2024 | Interviews
Over the past few weeks, I reached out to my peers and asked, what advice has helped you in your career as a Customer Success Manager? I thought I would get very similar responses, but to my surprise, every thought leader had a unique piece of advice that helped them...
by CSM-Shield-WSI | Dec 6, 2024 | Best Practices, Interviews
Job interviews are nerve-racking, not just for Customer Success Managers, but for any role! But what if you learned some tricks to help you navigate the interview process like a pro? Well, I’m going to do exactly that. I’ll help you channel some simple,...
by CSM-Shield-WSI | Dec 6, 2024 | Interviews
Name: Brittany Milbourne Company: Clockwise Role: Customer Success Manager Location: Dallas, TX Remote or Hybrid: Fully Remote LinkedIn Profile Question: Tell us a little about your background and experience. Brittany: I obtained my Bachelor’s degree in Marketing, and...
