by CSM-Shield-WSI | Dec 3, 2024 | Becoming a CSM
By Kristine Sanabria I was the youngest of five children, with two brothers and two sisters and my mother and father. Given the significant age gap between me and my siblings, negotiation became a way of life. I met every request with discussions and decisions...
by CSM-Shield-WSI | Dec 3, 2024 | Becoming a CSM
What kind of customer are you? Let’s explore the impact of our purchasing habits. Have you ever truly examined the kind of customer you are? I’m not joking. We always claim to know ourselves intimately, but have you ever taken a step back to look inward?...
by CSM-Shield-WSI | Dec 3, 2024 | Becoming a CSM
Don’t know how to handle feedback? Here are some effective ways to embrace client feedback as a CSM. Let’s face it: feedback can be uncomfortable. Whether it’s constructive criticism or glowing praise, the way you receive, process, and act on feedback as a...
