by CSM-Shield-WSI | Dec 6, 2024 | AI
Imagine having a virtual assistant that not only handles your repetitive tasks but also predicts customer churn, crafts personalized engagement strategies, and provides actionable insights at the click of a button. Sounds like a dream, right? For today’s Customer...
by CSM-Shield-WSI | Dec 6, 2024 | AI
At first, I was hesitant to welcome AI into my life, but after being exposed to all the cool things that I can use AI for as a Customer Success Manager, I didn’t want to get left behind! Is it going to take over my job? I’m not too worried. Although the bigger...